FAQ - Prices


1) How do I avail of attractive Promo fares? 

The availability of promo fares are bounded by a quota and must be booked no less than 1 hour before departure time. Our booking system functions as a best price finder. The best available price for the chosen route will always be highlighted and displayed. 

2)  What are the relevant terms and conditions with promo fares?

For promo fares, the following conditions apply:

  • Booking and purchase of tickets must be no less than 1 hour before the departure time. 
  • Offers are for a limited number of seats and may only be available for a limited time.
  • The travel dates must be confirmed when booking.
  • There are no other price offers available. Vouchers are combined with promotional fares.
  • Ticket refunds, rebookings and cancellations are not possible.
  • The 'children go free' offer has no effect on the promotional price.

3) What is 'children go free'?

Children up the age of 12 can travel for free when accompanied by a parent or grandparent (max. 2 children). Children who are travelling for free (check our children go free offer) can also bring one piece of luggage with them. (max. 25kg.) This applies to all national routes. This offer does not apply to any other ticket types. 

4) Are there discounts on standard fares?

We offer price reductions for groups on almost all of our routes. Additionally we offer promotional fares on almost all routes for early bird bookers. Children up until the age of 12 travel for free on national routes when accompanied by an adult or grandparent - (When a standard fare was booked). It must be made clear when booking, if you will be availing of this offer. 

5) Are there discounts for passengers with a severe disability? 

If the disabled person in question is in constant need of a carer then it should be made clear when booking. This is free of charge on national routes. 

6) What is the difference between promotion, standard and savings fares?

The following table displays characteristics of the different price categories:

  Promo price (Limited availability) Savings price Standard
Luggage 1x free 1x free 1x free
Luggage charge 3x free 3x free 3x free
Rebooking up to 10 min prior to departure
Cancellation in exchange for voucher up to 10 min prior to departure
Cancellation with refund of the costs
Book online 
Book in a travel agents
Book via telephone
Combinable with discounts
Children go free offer

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